Find out how our process Can guide you
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at Audio Video every time.
When planning for technology, it is never too early to engage us for a consultation. Early engagement allows for better planning, collaboration with other trades, and more options. To get started, schedule an appointment with our team. During this initial meeting we will discuss the details of your project, review what you would like to do along with plans, answer any questions you have, and start determining a budget and scope of work to aid us in the next step in our process, design and engineering.
During system design & engineering, our team is working from construction plans and your approved scope of work to complete a comprehensive design within budget. Along with a full set of design documentation, we are typically collaborating with your builder, designer, and other trades to ensure our work is well thought out and captures any changes as they arise. Through our process, you can feel confident that we’re creating a custom solution that will give you the best experience possible.
Once we’ve determined a scope of work and created the design documentation that will support the installation, our project management team will coordinate with your build team and various trades working in your home or business to understand everyone's needs. They'll communicate with our internal teams and vendor partners to facilitate the completion of our work on time and on budget. At , we understand the importance of delivering on schedule.
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Service and Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.
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